All Systems Operational

Uptime over the past 90 days. View historical uptime.
Dashboard Operational
90 days ago
99.96 % uptime
Today
API Operational
90 days ago
99.96 % uptime
Today
Extension for Gmail Operational
90 days ago
99.96 % uptime
Today
Databases Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Helpdesk Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 12, 2025

No incidents reported today.

Dec 11, 2025

No incidents reported.

Dec 10, 2025
Issue with the ticketing display and conversations buttons
Resolved - This incident has been resolved.
Dec 10, 17:50 CET
Monitoring - The update for Gmelius is now available (Version 9.1.16)

The update submitted to the Chrome Web Store is now live. To fix the issue, please update your Gmelius extension to the latest version.

You can choose one of the following options:
- Force an immediate update: Copy and paste chrome://extensions into your address bar. Switch on "Developer mode" (top right), and click the "Update" button.
- Reinstall: Remove and reinstall the extension from the Chrome Web Store.
- Wait: The Chrome Web Store will automatically update your extension within the next few days.
Nov 29, 14:43 CET
Update - Some reports show that inboxes without the split view mode enabled have also issues with the buttons at the top of the conversation (Boards and sharing)
The patch submitted previously will also fix this behaviour. This patch is currently being reviewed by the Chrome Webstore.
Nov 27, 11:32 CET
Identified - Gmail recently updated their interface, especially with the split view mode.
In some cases, you might not be able to have the right ticketing information when you open a conversation in this mode.
The issue has been fixed but is waiting for a review from Google on the Chrome Webstore.
In order to avoid this issue, please disable temporarily the split view mode in Gmail.
Nov 27, 08:51 CET
Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025
Nov 28, 2025

No incidents reported.

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