{
  "page": {
    "id": "bc12z2hj8gfh",
    "name": "Gmelius",
    "url": "https://gmelius.statuspage.io"
  },
  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
  },
  "components": [{"status":"operational","name":"Dashboard","created_at":"2022-09-12T14:58:57.891+02:00","updated_at":"2025-11-18T22:04:22.092+01:00","position":1,"description":"Dashboard at gmelius.io","showcase":true,"start_date":"2021-09-01T00:00:00.000+02:00","id":"6slvnhy7h27f","group_id":null,"page_id":"bc12z2hj8gfh"},{"status":"operational","name":"API","created_at":"2021-09-21T11:54:49.993+02:00","updated_at":"2026-01-12T18:37:14.446+01:00","position":2,"description":null,"showcase":true,"start_date":"2021-09-21T02:00:00.000+02:00","id":"bt94kqvvl2j3","group_id":null,"page_id":"bc12z2hj8gfh"},{"status":"operational","name":"Extension for Gmail","created_at":"2022-09-12T14:57:45.547+02:00","updated_at":"2025-11-29T14:43:31.111+01:00","position":3,"description":null,"showcase":true,"start_date":"2021-09-01T00:00:00.000+02:00","id":"1gptkk8r1qdz","group_id":null,"page_id":"bc12z2hj8gfh"},{"status":"operational","name":"Databases","created_at":"2021-09-21T11:54:42.364+02:00","updated_at":"2026-01-12T18:37:14.460+01:00","position":4,"description":null,"showcase":true,"start_date":"2021-09-21T02:00:00.000+02:00","id":"lmkv9ywsrjgn","group_id":null,"page_id":"bc12z2hj8gfh"},{"status":"operational","name":"Website","created_at":"2021-09-21T14:16:42.250+02:00","updated_at":"2022-09-12T14:59:05.160+02:00","position":5,"description":null,"showcase":true,"start_date":"2021-09-21T02:00:00.000+02:00","id":"znj5j52rrl86","group_id":null,"page_id":"bc12z2hj8gfh"},{"status":"operational","name":"Helpdesk","created_at":"2021-09-21T11:54:33.705+02:00","updated_at":"2022-09-12T14:59:05.165+02:00","position":6,"description":null,"showcase":true,"start_date":"2021-09-21T02:00:00.000+02:00","id":"2kr7xgsknrsj","group_id":null,"page_id":"bc12z2hj8gfh"}],
  "incidents": [{"name":"Delay in sharing","status":"resolved","created_at":"2026-01-12T18:11:31.340+01:00","updated_at":"2026-01-12T18:37:14.503+01:00","monitoring_at":null,"resolved_at":"2026-01-12T18:37:14.487+01:00","impact":"minor","shortlink":"https://stspg.io/5sgtn2b6hdly","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-01-12T18:11:31.335+01:00","reminder_intervals":null,"id":"fwj427q9d60n","page_id":"bc12z2hj8gfh","incident_updates":[{"status":"resolved","body":"Latencies observed last hour are now back to normal.","created_at":"2026-01-12T18:37:14.487+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-01-12T18:37:14.487+01:00","display_at":"2026-01-12T18:37:14.487+01:00","deliver_notifications":false,"tweet_id":null,"id":"gp57s5mw3vbd","incident_id":"fwj427q9d60n","custom_tweet":null,"affected_components":[{"code":"lmkv9ywsrjgn","name":"Databases","old_status":"degraded_performance","new_status":"operational"},{"code":"bt94kqvvl2j3","name":"API","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"We are continuing to work on a fix for this issue.","created_at":"2026-01-12T18:11:38.718+01:00","wants_twitter_update":true,"twitter_updated_at":"2026-01-12T18:11:39.041+01:00","updated_at":"2026-01-12T18:11:39.042+01:00","display_at":"2026-01-12T18:11:38.718+01:00","deliver_notifications":true,"tweet_id":2010761602833006963,"id":"kf5nr78jnpsd","incident_id":"fwj427q9d60n","custom_tweet":null,"affected_components":[{"code":"lmkv9ywsrjgn","name":"Databases","old_status":"operational","new_status":"degraded_performance"},{"code":"bt94kqvvl2j3","name":"API","old_status":"operational","new_status":"degraded_performance"}]},{"status":"identified","body":"You might experience some delay in sharing and other process being done in background in Gmelius. We have identified the issue and are already deploying a patch to resolve it.","created_at":"2026-01-12T18:11:31.390+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-01-12T18:11:31.390+01:00","display_at":"2026-01-12T18:11:31.390+01:00","deliver_notifications":true,"tweet_id":null,"id":"73twb3yd8j8l","incident_id":"fwj427q9d60n","custom_tweet":null,"affected_components":[{"code":"lmkv9ywsrjgn","name":"Databases","old_status":"operational","new_status":"operational"},{"code":"bt94kqvvl2j3","name":"API","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"API","created_at":"2021-09-21T11:54:49.993+02:00","updated_at":"2026-01-12T18:37:14.446+01:00","position":2,"description":null,"showcase":true,"start_date":"2021-09-21T02:00:00.000+02:00","id":"bt94kqvvl2j3","page_id":"bc12z2hj8gfh","group_id":null},{"status":"operational","name":"Databases","created_at":"2021-09-21T11:54:42.364+02:00","updated_at":"2026-01-12T18:37:14.460+01:00","position":4,"description":null,"showcase":true,"start_date":"2021-09-21T02:00:00.000+02:00","id":"lmkv9ywsrjgn","page_id":"bc12z2hj8gfh","group_id":null}]},{"name":"Issue with the ticketing display and conversations buttons","status":"resolved","created_at":"2025-11-27T08:51:10.513+01:00","updated_at":"2025-12-10T17:50:07.658+01:00","monitoring_at":"2025-11-29T14:43:31.144+01:00","resolved_at":"2025-12-10T17:50:07.631+01:00","impact":"minor","shortlink":"https://stspg.io/kgsxvgs464q4","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-11-27T08:51:10.508+01:00","reminder_intervals":"24","id":"586xvbjf7hg5","page_id":"bc12z2hj8gfh","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2025-12-10T17:50:07.631+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-12-10T17:50:07.631+01:00","display_at":"2025-12-10T17:50:07.631+01:00","deliver_notifications":false,"tweet_id":null,"id":"5gtd5mk1k8dt","incident_id":"586xvbjf7hg5","custom_tweet":null,"affected_components":[{"code":"1gptkk8r1qdz","name":"Extension for Gmail","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"The update for Gmelius is now available (Version 9.1.16)\n\nThe update submitted to the Chrome Web Store is now live. To fix the issue, please update your Gmelius extension to the latest version.\n\nYou can choose one of the following options:\n- Force an immediate update: Copy and paste chrome://extensions into your address bar. Switch on \"Developer mode\" (top right), and click the \"Update\" button.\n- Reinstall: Remove and reinstall the extension from the Chrome Web Store.\n- Wait: The Chrome Web Store will automatically update your extension within the next few days.","created_at":"2025-11-29T14:43:31.144+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-11-29T14:43:31.144+01:00","display_at":"2025-11-29T14:43:31.144+01:00","deliver_notifications":true,"tweet_id":null,"id":"nqc0h0l5df2g","incident_id":"586xvbjf7hg5","custom_tweet":null,"affected_components":[{"code":"1gptkk8r1qdz","name":"Extension for Gmail","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"Some reports show that inboxes without the split view mode enabled have also issues with the buttons at the top of the conversation (Boards and sharing)\nThe patch submitted previously will also fix this behaviour. This patch is currently being reviewed by the Chrome Webstore.","created_at":"2025-11-27T11:32:51.627+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-11-27T11:32:51.627+01:00","display_at":"2025-11-27T11:32:51.627+01:00","deliver_notifications":false,"tweet_id":null,"id":"6pgd4j9mf24y","incident_id":"586xvbjf7hg5","custom_tweet":null,"affected_components":[{"code":"1gptkk8r1qdz","name":"Extension for Gmail","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"Gmail recently updated their interface, especially with the split view mode.\nIn some cases, you might not be able to have the right ticketing information when you open a conversation in this mode.\nThe issue has been fixed but is waiting for a review from Google on the Chrome Webstore.\nIn order to avoid this issue, please disable temporarily the split view mode in Gmail.","created_at":"2025-11-27T08:51:10.584+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-11-27T08:51:10.584+01:00","display_at":"2025-11-27T08:51:10.584+01:00","deliver_notifications":true,"tweet_id":null,"id":"cq41t6pqx8s4","incident_id":"586xvbjf7hg5","custom_tweet":null,"affected_components":[{"code":"1gptkk8r1qdz","name":"Extension for Gmail","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Extension for Gmail","created_at":"2022-09-12T14:57:45.547+02:00","updated_at":"2025-11-29T14:43:31.111+01:00","position":3,"description":null,"showcase":true,"start_date":"2021-09-01T00:00:00.000+02:00","id":"1gptkk8r1qdz","page_id":"bc12z2hj8gfh","group_id":null}]},{"name":"Issue loading Gmelius","status":"resolved","created_at":"2025-11-18T13:16:50.000+01:00","updated_at":"2025-11-18T22:04:22.542+01:00","monitoring_at":"2025-11-18T15:54:05.177+01:00","resolved_at":"2025-11-18T22:04:22.147+01:00","impact":"critical","shortlink":"https://stspg.io/r6lwpb6pj36l","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-11-18T13:16:49.995+01:00","reminder_intervals":null,"id":"vvwn83xc6hvd","page_id":"bc12z2hj8gfh","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2025-11-18T22:04:22.147+01:00","wants_twitter_update":true,"twitter_updated_at":"2025-11-18T22:04:22.534+01:00","updated_at":"2025-11-18T22:04:22.536+01:00","display_at":"2025-11-18T22:04:22.147+01:00","deliver_notifications":true,"tweet_id":1990888837321806215,"id":"cbc5v0fphl17","incident_id":"vvwn83xc6hvd","custom_tweet":null,"affected_components":[{"code":"bt94kqvvl2j3","name":"API","old_status":"operational","new_status":"operational"},{"code":"1gptkk8r1qdz","name":"Extension for Gmail","old_status":"degraded_performance","new_status":"operational"},{"code":"6slvnhy7h27f","name":"Dashboard","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"Gmelius services are now in the recovery phase.","created_at":"2025-11-18T15:55:07.013+01:00","wants_twitter_update":true,"twitter_updated_at":"2025-11-18T15:55:07.381+01:00","updated_at":"2025-11-18T15:57:05.318+01:00","display_at":"2025-11-18T15:55:07.000+01:00","deliver_notifications":true,"tweet_id":1990795911891726668,"id":"9lpcvglnw6kk","incident_id":"vvwn83xc6hvd","custom_tweet":null,"affected_components":[{"code":"bt94kqvvl2j3","name":"API","old_status":"major_outage","new_status":"operational"},{"code":"1gptkk8r1qdz","name":"Extension for Gmail","old_status":"major_outage","new_status":"degraded_performance"},{"code":"6slvnhy7h27f","name":"Dashboard","old_status":"major_outage","new_status":"degraded_performance"}]},{"status":"monitoring","body":"A fix has been implemented by Cloudflare and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.\n\nSee https://www.cloudflarestatus.com for latest updates.","created_at":"2025-11-18T15:54:05.177+01:00","wants_twitter_update":true,"twitter_updated_at":"2025-11-18T15:54:05.521+01:00","updated_at":"2025-11-18T15:54:05.522+01:00","display_at":"2025-11-18T15:54:05.177+01:00","deliver_notifications":true,"tweet_id":1990795652281102705,"id":"vlp9qgp5r6pr","incident_id":"vvwn83xc6hvd","custom_tweet":null,"affected_components":[{"code":"bt94kqvvl2j3","name":"API","old_status":"major_outage","new_status":"major_outage"},{"code":"1gptkk8r1qdz","name":"Extension for Gmail","old_status":"major_outage","new_status":"major_outage"},{"code":"6slvnhy7h27f","name":"Dashboard","old_status":"major_outage","new_status":"major_outage"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2025-11-18T15:10:13.694+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-11-18T15:10:13.694+01:00","display_at":"2025-11-18T15:10:13.694+01:00","deliver_notifications":false,"tweet_id":null,"id":"qt0h4bq6tcv1","incident_id":"vvwn83xc6hvd","custom_tweet":null,"affected_components":[{"code":"bt94kqvvl2j3","name":"API","old_status":"degraded_performance","new_status":"major_outage"},{"code":"1gptkk8r1qdz","name":"Extension for Gmail","old_status":"degraded_performance","new_status":"major_outage"},{"code":"6slvnhy7h27f","name":"Dashboard","old_status":"degraded_performance","new_status":"major_outage"}]},{"status":"investigating","body":"Even though there is no official resolution of the issue, we see some improvements in our monitoring","created_at":"2025-11-18T13:19:58.453+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-11-18T13:19:58.453+01:00","display_at":"2025-11-18T13:19:58.453+01:00","deliver_notifications":true,"tweet_id":null,"id":"6bxv6845vqx1","incident_id":"vvwn83xc6hvd","custom_tweet":null,"affected_components":[{"code":"bt94kqvvl2j3","name":"API","old_status":"major_outage","new_status":"degraded_performance"},{"code":"1gptkk8r1qdz","name":"Extension for Gmail","old_status":"major_outage","new_status":"degraded_performance"},{"code":"6slvnhy7h27f","name":"Dashboard","old_status":"major_outage","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2025-11-18T13:17:00.277+01:00","wants_twitter_update":true,"twitter_updated_at":"2025-11-18T13:17:00.634+01:00","updated_at":"2025-11-18T13:17:00.635+01:00","display_at":"2025-11-18T13:17:00.277+01:00","deliver_notifications":true,"tweet_id":1990756121624375569,"id":"y47pkkf1rlpt","incident_id":"vvwn83xc6hvd","custom_tweet":null,"affected_components":[{"code":"bt94kqvvl2j3","name":"API","old_status":"operational","new_status":"major_outage"},{"code":"1gptkk8r1qdz","name":"Extension for Gmail","old_status":"operational","new_status":"major_outage"},{"code":"6slvnhy7h27f","name":"Dashboard","old_status":"operational","new_status":"major_outage"}]},{"status":"investigating","body":"We are currently investigating an issue that prevents Gmelius to load.\n\nThis issue looks related to one of our processors called Cloudflare\nhttps://www.cloudflarestatus.com/\n\nWe will keep you up to date with the resolution.","created_at":"2025-11-18T13:16:50.044+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-11-18T13:16:50.044+01:00","display_at":"2025-11-18T13:16:50.044+01:00","deliver_notifications":true,"tweet_id":null,"id":"zndm61zbv6dt","incident_id":"vvwn83xc6hvd","custom_tweet":null,"affected_components":[{"code":"bt94kqvvl2j3","name":"API","old_status":"operational","new_status":"operational"},{"code":"1gptkk8r1qdz","name":"Extension for Gmail","old_status":"operational","new_status":"operational"},{"code":"6slvnhy7h27f","name":"Dashboard","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Dashboard","created_at":"2022-09-12T14:58:57.891+02:00","updated_at":"2025-11-18T22:04:22.092+01:00","position":1,"description":"Dashboard at gmelius.io","showcase":true,"start_date":"2021-09-01T00:00:00.000+02:00","id":"6slvnhy7h27f","page_id":"bc12z2hj8gfh","group_id":null},{"status":"operational","name":"API","created_at":"2021-09-21T11:54:49.993+02:00","updated_at":"2026-01-12T18:37:14.446+01:00","position":2,"description":null,"showcase":true,"start_date":"2021-09-21T02:00:00.000+02:00","id":"bt94kqvvl2j3","page_id":"bc12z2hj8gfh","group_id":null},{"status":"operational","name":"Extension for Gmail","created_at":"2022-09-12T14:57:45.547+02:00","updated_at":"2025-11-29T14:43:31.111+01:00","position":3,"description":null,"showcase":true,"start_date":"2021-09-01T00:00:00.000+02:00","id":"1gptkk8r1qdz","page_id":"bc12z2hj8gfh","group_id":null}]},{"name":"Shared Drafts Disruption","status":"resolved","created_at":"2025-11-06T12:46:02.000+01:00","updated_at":"2025-11-14T12:49:37.708+01:00","monitoring_at":null,"resolved_at":"2025-11-06T12:46:02.000+01:00","impact":"minor","shortlink":"https://stspg.io/jnkf04chg0ts","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-11-06T12:46:02.000+01:00","reminder_intervals":null,"id":"hgdq1xy82p6d","page_id":"bc12z2hj8gfh","incident_updates":[{"status":"resolved","body":"We recently identified a disruption affecting the Shared Drafts feature of the Gmelius extension for Gmail.\nThe issue was caused by an unexpected change in Gmail’s DOM structure, which interfered with how the Gmelius extension detects and processes draft updates inside the Gmail interface.\n\nAs a result, some users may have experienced:\n\n- Difficulty accessing or opening shared drafts\n- Inconsistent synchronization when multiple team members edited the same draft\n\nOur engineering team quickly investigated and implemented a patch to restore compatibility with the updated Gmail DOM. The fix is currently being reviewed by Google.\n\nUPDATE\n\nThe fix has been deployed, and Shared Drafts functionality is now fully operational again.\nWe continue to monitor the situation closely to ensure stability and prevent similar disruptions in the future.\n\nIf you continue to experience any issues, please re-install a new version of our extension.","created_at":"2025-11-14T12:46:02.587+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-11-14T12:49:37.705+01:00","display_at":"2025-11-06T12:46:02.000+01:00","deliver_notifications":false,"tweet_id":null,"id":"9r1fzs3brgbj","incident_id":"hgdq1xy82p6d","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Issue loading Gmelius and Sharing emails","status":"resolved","created_at":"2025-06-12T20:32:16.049+02:00","updated_at":"2025-06-13T00:02:44.212+02:00","monitoring_at":"2025-06-12T22:47:37.000+02:00","resolved_at":"2025-06-13T00:02:44.193+02:00","impact":"critical","shortlink":"https://stspg.io/c9xr7cmkk4nq","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-06-12T22:47:37.000+02:00","reminder_intervals":null,"id":"wttt5mr7pmj4","page_id":"bc12z2hj8gfh","incident_updates":[{"status":"resolved","body":"Google has confirmed the full recovery of their services.\nWe are now processing past data. The processing should end in the next few hours.","created_at":"2025-06-13T00:02:44.193+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-13T00:02:44.193+02:00","display_at":"2025-06-13T00:02:44.193+02:00","deliver_notifications":true,"tweet_id":null,"id":"3kkj72mm83cv","incident_id":"wttt5mr7pmj4","custom_tweet":null,"affected_components":[{"code":"lmkv9ywsrjgn","name":"Databases","old_status":"major_outage","new_status":"operational"},{"code":"bt94kqvvl2j3","name":"API","old_status":"major_outage","new_status":"operational"},{"code":"1gptkk8r1qdz","name":"Extension for Gmail","old_status":"major_outage","new_status":"operational"},{"code":"6slvnhy7h27f","name":"Dashboard","old_status":"major_outage","new_status":"operational"}]},{"status":"monitoring","body":"Even if there are no official mentions from Google that their services are fully recovered, we are seeing some positive improvements.\n\nThe product can be loaded.\n\nWe are now recovering the events that happened during this incident. It might take some time to have a full recovery.","created_at":"2025-06-12T22:47:37.029+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-12T22:47:57.581+02:00","display_at":"2025-06-12T22:47:37.000+02:00","deliver_notifications":true,"tweet_id":null,"id":"jk8ml7g3pmx3","incident_id":"wttt5mr7pmj4","custom_tweet":null,"affected_components":[{"code":"lmkv9ywsrjgn","name":"Databases","old_status":"major_outage","new_status":"major_outage"},{"code":"bt94kqvvl2j3","name":"API","old_status":"major_outage","new_status":"major_outage"},{"code":"1gptkk8r1qdz","name":"Extension for Gmail","old_status":"major_outage","new_status":"major_outage"},{"code":"6slvnhy7h27f","name":"Dashboard","old_status":"major_outage","new_status":"major_outage"}]},{"status":"investigating","body":"We are seeing some services from Google Cloud being recovering.\n\nWe unfortunately cannot provide an ETA of resolution currently","created_at":"2025-06-12T21:27:26.619+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-12T21:27:26.619+02:00","display_at":"2025-06-12T21:27:26.619+02:00","deliver_notifications":true,"tweet_id":null,"id":"0zzym8zrh2sl","incident_id":"wttt5mr7pmj4","custom_tweet":null,"affected_components":[{"code":"lmkv9ywsrjgn","name":"Databases","old_status":"major_outage","new_status":"major_outage"},{"code":"bt94kqvvl2j3","name":"API","old_status":"major_outage","new_status":"major_outage"},{"code":"1gptkk8r1qdz","name":"Extension for Gmail","old_status":"major_outage","new_status":"major_outage"},{"code":"6slvnhy7h27f","name":"Dashboard","old_status":"major_outage","new_status":"major_outage"}]},{"status":"investigating","body":"The issue is related to multiple services from Google Cloud being currently unavailable.","created_at":"2025-06-12T20:45:23.736+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-12T20:45:23.736+02:00","display_at":"2025-06-12T20:45:23.736+02:00","deliver_notifications":true,"tweet_id":null,"id":"bwfq4nzjhw7c","incident_id":"wttt5mr7pmj4","custom_tweet":null,"affected_components":[{"code":"lmkv9ywsrjgn","name":"Databases","old_status":"major_outage","new_status":"major_outage"},{"code":"bt94kqvvl2j3","name":"API","old_status":"major_outage","new_status":"major_outage"},{"code":"1gptkk8r1qdz","name":"Extension for Gmail","old_status":"major_outage","new_status":"major_outage"},{"code":"6slvnhy7h27f","name":"Dashboard","old_status":"major_outage","new_status":"major_outage"}]},{"status":"investigating","body":"We are currently investigating an issue that prevents the loading of Gmelius","created_at":"2025-06-12T20:32:16.277+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-12T20:32:16.277+02:00","display_at":"2025-06-12T20:32:16.277+02:00","deliver_notifications":true,"tweet_id":null,"id":"zq140fnpf0pj","incident_id":"wttt5mr7pmj4","custom_tweet":null,"affected_components":[{"code":"lmkv9ywsrjgn","name":"Databases","old_status":"operational","new_status":"major_outage"},{"code":"bt94kqvvl2j3","name":"API","old_status":"operational","new_status":"major_outage"},{"code":"1gptkk8r1qdz","name":"Extension for Gmail","old_status":"operational","new_status":"major_outage"},{"code":"6slvnhy7h27f","name":"Dashboard","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Dashboard","created_at":"2022-09-12T14:58:57.891+02:00","updated_at":"2025-11-18T22:04:22.092+01:00","position":1,"description":"Dashboard at gmelius.io","showcase":true,"start_date":"2021-09-01T00:00:00.000+02:00","id":"6slvnhy7h27f","page_id":"bc12z2hj8gfh","group_id":null},{"status":"operational","name":"API","created_at":"2021-09-21T11:54:49.993+02:00","updated_at":"2026-01-12T18:37:14.446+01:00","position":2,"description":null,"showcase":true,"start_date":"2021-09-21T02:00:00.000+02:00","id":"bt94kqvvl2j3","page_id":"bc12z2hj8gfh","group_id":null},{"status":"operational","name":"Extension for Gmail","created_at":"2022-09-12T14:57:45.547+02:00","updated_at":"2025-11-29T14:43:31.111+01:00","position":3,"description":null,"showcase":true,"start_date":"2021-09-01T00:00:00.000+02:00","id":"1gptkk8r1qdz","page_id":"bc12z2hj8gfh","group_id":null},{"status":"operational","name":"Databases","created_at":"2021-09-21T11:54:42.364+02:00","updated_at":"2026-01-12T18:37:14.460+01:00","position":4,"description":null,"showcase":true,"start_date":"2021-09-21T02:00:00.000+02:00","id":"lmkv9ywsrjgn","page_id":"bc12z2hj8gfh","group_id":null}]},{"name":"Gmelius Extension Not Working in Non-English Versions of Gmail","status":"resolved","created_at":"2025-05-19T09:43:38.000+02:00","updated_at":"2025-05-21T14:31:34.365+02:00","monitoring_at":null,"resolved_at":"2025-05-21T14:31:33.979+02:00","impact":"major","shortlink":"https://stspg.io/x290qnpxhh5g","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-05-19T09:43:38.000+02:00","reminder_intervals":null,"id":"0pk4mwj974m2","page_id":"bc12z2hj8gfh","incident_updates":[{"status":"resolved","body":"The patch has been reviewed by Google and you can install an updated version of our extension for Gmail by following the below link:\n\nhttps://chromewebstore.google.com/detail/dheionainndbbpoacpnopgmnihkcmnkl","created_at":"2025-05-21T14:31:33.979+02:00","wants_twitter_update":true,"twitter_updated_at":"2025-05-21T14:31:34.359+02:00","updated_at":"2025-05-21T14:31:34.360+02:00","display_at":"2025-05-21T14:31:33.979+02:00","deliver_notifications":true,"tweet_id":1925167582463803853,"id":"2lxdr73f642y","incident_id":"0pk4mwj974m2","custom_tweet":null,"affected_components":[{"code":"1gptkk8r1qdz","name":"Extension for Gmail","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"We'll update this page once the patch has been approved by Google and the updated version of the extension is live.","created_at":"2025-05-19T09:43:53.836+02:00","wants_twitter_update":true,"twitter_updated_at":"2025-05-19T09:43:54.187+02:00","updated_at":"2025-05-19T09:46:50.243+02:00","display_at":"2025-05-19T09:43:53.000+02:00","deliver_notifications":true,"tweet_id":1924370412487741736,"id":"c393jw9g97dx","incident_id":"0pk4mwj974m2","custom_tweet":null,"affected_components":[{"code":"1gptkk8r1qdz","name":"Extension for Gmail","old_status":"operational","new_status":"partial_outage"}]},{"status":"identified","body":"We've identified an issue causing the Gmelius browser extension to malfunction when Gmail is set to a language other than English (US). This is due to localization changes affecting how Gmail renders certain elements used by our extension.\n\nOur team has developed and submitted a patch to resolve the issue, which is currently under review by the Google team.\n\nWorkaround:\nWhile we await approval and release of the updated extension, affected users can:\n\ni) Temporarily switch their Gmail language to English (US)\n\nii) Or use Gmelius via our web app at app.gmelius.com\n\nWe’ll keep you updated as soon as the patch is live. Thank you for your patience!","created_at":"2025-05-19T09:43:38.125+02:00","wants_twitter_update":true,"twitter_updated_at":"2025-05-19T09:43:38.483+02:00","updated_at":"2025-05-19T09:45:38.086+02:00","display_at":"2025-05-19T09:43:38.000+02:00","deliver_notifications":true,"tweet_id":1924370346502930746,"id":"j8sf59nnfc55","incident_id":"0pk4mwj974m2","custom_tweet":null,"affected_components":[{"code":"1gptkk8r1qdz","name":"Extension for Gmail","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Extension for Gmail","created_at":"2022-09-12T14:57:45.547+02:00","updated_at":"2025-11-29T14:43:31.111+01:00","position":3,"description":null,"showcase":true,"start_date":"2021-09-01T00:00:00.000+02:00","id":"1gptkk8r1qdz","page_id":"bc12z2hj8gfh","group_id":null}]},{"name":"⚠️ Gmelius Extension Temporary Unavailability on Chrome Webstore","status":"resolved","created_at":"2024-12-03T13:48:45.000+01:00","updated_at":"2024-12-04T11:06:40.395+01:00","monitoring_at":null,"resolved_at":"2024-12-04T11:06:40.380+01:00","impact":"major","shortlink":"https://stspg.io/vft51lwfq7xy","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2024-12-03T13:48:45.000+01:00","reminder_intervals":null,"id":"bbjjpl1y8b9r","page_id":"bc12z2hj8gfh","incident_updates":[{"status":"resolved","body":"The \"Gmelius for Gmail\" extension is now listed again on the Chrome Webstore.\nIt is now possible to download it from the Chrome Webstore.\nPlease note that during this incident, current users that already had the Chrome Extension have not been impacted.\n\nWe would like to thank you again for your understanding.","created_at":"2024-12-04T11:06:40.380+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-12-04T11:06:40.380+01:00","display_at":"2024-12-04T11:06:40.380+01:00","deliver_notifications":true,"tweet_id":null,"id":"pvklydc6lys0","incident_id":"bbjjpl1y8b9r","custom_tweet":null,"affected_components":[{"code":"1gptkk8r1qdz","name":"Extension for Gmail","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"We regret to inform you that the \"Gmelius for Gmail\" extension has been wrongly taken down from the Chrome Webstore. Rest assured, we are in direct contact with Google to resolve this issue as quickly as possible.\n\nOur team is committed to minimizing any disruption, and we will keep you updated on the status of this matter. Meanwhile, you can download a local copy of the extension by going to https://gmelius.com/download/extension?ref=status\n\nThank you for your understanding and patience. If you have any questions or need assistance, please don’t hesitate to reach out to our support team at support@gmelius.com.\n\nStay tuned here for updates.","created_at":"2024-12-03T13:48:45.265+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-12-03T15:59:14.869+01:00","display_at":"2024-12-03T13:48:45.000+01:00","deliver_notifications":true,"tweet_id":null,"id":"j2991rlfpm8r","incident_id":"bbjjpl1y8b9r","custom_tweet":null,"affected_components":[{"code":"1gptkk8r1qdz","name":"Extension for Gmail","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Extension for Gmail","created_at":"2022-09-12T14:57:45.547+02:00","updated_at":"2025-11-29T14:43:31.111+01:00","position":3,"description":null,"showcase":true,"start_date":"2021-09-01T00:00:00.000+02:00","id":"1gptkk8r1qdz","page_id":"bc12z2hj8gfh","group_id":null}]},{"name":"Sidebar cannot load due to changes in Gmail's web version","status":"resolved","created_at":"2024-11-07T20:40:43.395+01:00","updated_at":"2024-11-15T11:41:08.602+01:00","monitoring_at":"2024-11-08T09:53:32.000+01:00","resolved_at":"2024-11-15T11:41:08.588+01:00","impact":"minor","shortlink":"https://stspg.io/dbdxn7cg6czt","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2024-11-07T20:40:43.389+01:00","reminder_intervals":null,"id":"k8zgvqhjh2yg","page_id":"bc12z2hj8gfh","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2024-11-15T11:41:08.588+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-11-15T11:41:08.588+01:00","display_at":"2024-11-15T11:41:08.588+01:00","deliver_notifications":false,"tweet_id":null,"id":"chjs8chkj96n","incident_id":"k8zgvqhjh2yg","custom_tweet":null,"affected_components":[{"code":"1gptkk8r1qdz","name":"Extension for Gmail","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"The new version of the extension that patches the recent changes of Gmail has now been reviewed and released.\nPlease update your Gmelius Chrome extension to the latest version:\n\n1. Go to chrome://extensions\n2. Enable \"Developer Mode\" at the top-right of the screen\n3. Click on \"Update\" at the top-left like shown on this video: https://youtu.be/R6DufEgUJ6M\n\nAlso note that the new version of extension will be automatically rolled out to your browser over the coming days.","created_at":"2024-11-08T09:53:32.659+01:00","wants_twitter_update":true,"twitter_updated_at":"2024-11-08T09:53:34.510+01:00","updated_at":"2024-11-08T10:08:06.605+01:00","display_at":"2024-11-08T09:53:32.000+01:00","deliver_notifications":true,"tweet_id":1854809475028598886,"id":"ysp6kcm312d9","incident_id":"k8zgvqhjh2yg","custom_tweet":null,"affected_components":[{"code":"1gptkk8r1qdz","name":"Extension for Gmail","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"We’re aware that the sidebar isn’t loading as expected in the Gmelius extension for Gmail. This is due to recent changes being rolled out in Gmail.\n\nOur team has identified the reason, and already made the appropriate changes to the extension's codebase. A new version of the extension is currently being reviewed by the Google Chrome Team.\n\nMeanwhile, impacted users are invited to use our standalone application at https://app.gmelius.com\n\nThank you for your patience, and we’ll keep you posted on progress!","created_at":"2024-11-07T20:40:43.525+01:00","wants_twitter_update":true,"twitter_updated_at":"2024-11-07T20:40:44.010+01:00","updated_at":"2024-11-07T20:40:44.011+01:00","display_at":"2024-11-07T20:40:43.525+01:00","deliver_notifications":true,"tweet_id":1854609950510858450,"id":"h39qb2stw0jx","incident_id":"k8zgvqhjh2yg","custom_tweet":null,"affected_components":[{"code":"1gptkk8r1qdz","name":"Extension for Gmail","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Extension for Gmail","created_at":"2022-09-12T14:57:45.547+02:00","updated_at":"2025-11-29T14:43:31.111+01:00","position":3,"description":null,"showcase":true,"start_date":"2021-09-01T00:00:00.000+02:00","id":"1gptkk8r1qdz","page_id":"bc12z2hj8gfh","group_id":null}]},{"name":"Sharing slow","status":"resolved","created_at":"2024-09-13T18:54:46.780+02:00","updated_at":"2024-09-16T10:34:55.187+02:00","monitoring_at":"2024-09-13T19:26:12.816+02:00","resolved_at":"2024-09-16T10:34:55.170+02:00","impact":"none","shortlink":"https://stspg.io/818m05rws5g6","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2024-09-13T18:54:46.774+02:00","reminder_intervals":"[]","id":"bx053fpd6lbw","page_id":"bc12z2hj8gfh","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2024-09-16T10:34:55.170+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-09-16T10:34:55.170+02:00","display_at":"2024-09-16T10:34:55.170+02:00","deliver_notifications":false,"tweet_id":null,"id":"dv5yzfltcg2z","incident_id":"bx053fpd6lbw","custom_tweet":null,"affected_components":[{"code":"lmkv9ywsrjgn","name":"Databases","old_status":"operational","new_status":"operational"},{"code":"bt94kqvvl2j3","name":"API","old_status":"operational","new_status":"operational"},{"code":"1gptkk8r1qdz","name":"Extension for Gmail","old_status":"operational","new_status":"operational"},{"code":"6slvnhy7h27f","name":"Dashboard","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2024-09-13T19:26:12.816+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-09-13T19:26:12.816+02:00","display_at":"2024-09-13T19:26:12.816+02:00","deliver_notifications":false,"tweet_id":null,"id":"sb4gy1w21vjq","incident_id":"bx053fpd6lbw","custom_tweet":null,"affected_components":[{"code":"lmkv9ywsrjgn","name":"Databases","old_status":"operational","new_status":"operational"},{"code":"bt94kqvvl2j3","name":"API","old_status":"operational","new_status":"operational"},{"code":"1gptkk8r1qdz","name":"Extension for Gmail","old_status":"operational","new_status":"operational"},{"code":"6slvnhy7h27f","name":"Dashboard","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"We are currently investigating an issue on our sharing.\nEmails might be delayed during that time.","created_at":"2024-09-13T18:54:46.817+02:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-09-13T18:54:46.817+02:00","display_at":"2024-09-13T18:54:46.817+02:00","deliver_notifications":true,"tweet_id":null,"id":"4kmgd94wfhp3","incident_id":"bx053fpd6lbw","custom_tweet":null,"affected_components":[{"code":"lmkv9ywsrjgn","name":"Databases","old_status":"operational","new_status":"operational"},{"code":"bt94kqvvl2j3","name":"API","old_status":"operational","new_status":"operational"},{"code":"1gptkk8r1qdz","name":"Extension for Gmail","old_status":"operational","new_status":"operational"},{"code":"6slvnhy7h27f","name":"Dashboard","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Dashboard","created_at":"2022-09-12T14:58:57.891+02:00","updated_at":"2025-11-18T22:04:22.092+01:00","position":1,"description":"Dashboard at gmelius.io","showcase":true,"start_date":"2021-09-01T00:00:00.000+02:00","id":"6slvnhy7h27f","page_id":"bc12z2hj8gfh","group_id":null},{"status":"operational","name":"API","created_at":"2021-09-21T11:54:49.993+02:00","updated_at":"2026-01-12T18:37:14.446+01:00","position":2,"description":null,"showcase":true,"start_date":"2021-09-21T02:00:00.000+02:00","id":"bt94kqvvl2j3","page_id":"bc12z2hj8gfh","group_id":null},{"status":"operational","name":"Extension for Gmail","created_at":"2022-09-12T14:57:45.547+02:00","updated_at":"2025-11-29T14:43:31.111+01:00","position":3,"description":null,"showcase":true,"start_date":"2021-09-01T00:00:00.000+02:00","id":"1gptkk8r1qdz","page_id":"bc12z2hj8gfh","group_id":null},{"status":"operational","name":"Databases","created_at":"2021-09-21T11:54:42.364+02:00","updated_at":"2026-01-12T18:37:14.460+01:00","position":4,"description":null,"showcase":true,"start_date":"2021-09-21T02:00:00.000+02:00","id":"lmkv9ywsrjgn","page_id":"bc12z2hj8gfh","group_id":null}]},{"name":"Ticketing visibility issue with Preview Pane enabled","status":"resolved","created_at":"2023-11-16T15:39:41.000+01:00","updated_at":"2023-11-21T20:48:11.198+01:00","monitoring_at":"2023-11-16T21:36:48.559+01:00","resolved_at":"2023-11-21T20:48:11.181+01:00","impact":"minor","shortlink":"https://stspg.io/dccps7qtc99t","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2023-11-16T15:39:41.000+01:00","reminder_intervals":"[]","id":"p5kzvw9zp242","page_id":"bc12z2hj8gfh","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2023-11-21T20:48:11.181+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-11-21T20:48:11.181+01:00","display_at":"2023-11-21T20:48:11.181+01:00","deliver_notifications":true,"tweet_id":null,"id":"11mpblbsnlf3","incident_id":"p5kzvw9zp242","custom_tweet":null,"affected_components":[{"code":"1gptkk8r1qdz","name":"Extension for Gmail","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2023-11-16T21:36:48.559+01:00","wants_twitter_update":true,"twitter_updated_at":"2023-11-16T21:36:50.649+01:00","updated_at":"2023-11-16T21:36:50.650+01:00","display_at":"2023-11-16T21:36:48.559+01:00","deliver_notifications":true,"tweet_id":1725251602976842098,"id":"3m9ggctkj2ct","incident_id":"p5kzvw9zp242","custom_tweet":null,"affected_components":[{"code":"1gptkk8r1qdz","name":"Extension for Gmail","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are currently investigating an issue where the Gmelius functionalities available within the right sidebar of a Gmail conversation fail to display. This problem is due to a recent update of Gmail.\n\nTemporary workaround:\nPlease turn off Preview pane in the meantime:\nhttps://support.google.com/mail/answer/9499937?hl=en","created_at":"2023-11-16T15:39:41.195+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2023-11-16T22:24:35.178+01:00","display_at":"2023-11-16T15:39:41.000+01:00","deliver_notifications":true,"tweet_id":null,"id":"0rk2dh5lrr6q","incident_id":"p5kzvw9zp242","custom_tweet":null,"affected_components":[{"code":"1gptkk8r1qdz","name":"Extension for Gmail","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Extension for Gmail","created_at":"2022-09-12T14:57:45.547+02:00","updated_at":"2025-11-29T14:43:31.111+01:00","position":3,"description":null,"showcase":true,"start_date":"2021-09-01T00:00:00.000+02:00","id":"1gptkk8r1qdz","page_id":"bc12z2hj8gfh","group_id":null}]}]
}